Capital Region BOCES provides both educational programs and educational support services, including an extensive IT division (NERIC) that serves over 200 school districts locally and statewide. We are preparing students & educators for success, and we employ hundreds of individuals who support that mission. Our team ensures that educational programs are administered, and schools run efficiently and effectively so our kids receive a world-class education. They are guided by 5 commitments that support their mission and purpose- Service, Value, Excellence, Improvement and Leadership.
What you will do:
As the Network & Systems Technician focused on supporting Technology Services, you will be part of a team that strives to ensure that all network services are delivered effectively and efficiently to our subscribing school districts. In your role, you can expect the following
- Your day will be busy maintaining district server and storage infrastructure & virtualization platforms, most of which are Microsoft Hyper-V clusters. This includes managing upgrades and monthly patching as well as efficiently troubleshooting outages as required.
- You’ll use various IT management platforms to monitor supported nodes to respond to alerts in a timely manner. As well as back-up and replication tools to provide both on premises and off site backups for subscribing districts.
- Every interaction is a unique challenge, which includes technical support, maintenance and troubleshooting of a district’s technology environment, including M365 & Google Workspace administration, cloud to cloud backups, total email protection services and server migrations.
- You will serve as a technical resource to our Cooperative Technology Services teams located at various school districts.
- You will use your technical aptitude, training & communication techniques, and problem-solving skills to help others by providing support that keep our organization and our client school districts up and running.
Why this is a great job:
You will make a difference! You will be working with a close-knit team that is very collaborative. At the end of each day, you will leave your office with a sense of satisfaction that you made an impact on technology in education. Along with great job satisfaction, you will receive:
- Platinum level, co-pay-based health insurance program; Individual or Family options available and BOCES pays 76% of the premium
- Amazing professional development opportunities to stay on top of industry trends and best practices
- Extremely generous paid time off, including 14 paid holidays, four weeks of vacation and a separate bank of sick/personal time
- Membership in a public, pension-based retirement system.
What you bring to our team:
College Degree in Computer Science, Computer Information Systems, Management Information Systems related field with at least 1-2 year of experience supporting the installation and maintenance of computer systems and networks. High School Diploma and at least 3 years of applicable experience will be considered.
- Ability to communicate effectively via phone, email, web-conferencing and in-person
- Any experience working in school district operations ideal but not required
- Passion to help others, great customer service skills and a personal drive for continuous learning and a desire to develop your skills
Where you can apply:
To apply, simply register in our online application system by clicking the link below. Once you create your profile, be sure to submit your official application to Vacancy Number 2026-47. As a public employer, we fall under the jurisdiction of Albany County Civil Service. This terrific opportunity would be a non-competitive appointment through the NY HELPS initiative under the title “Network & Systems Technician”.
A detailed job description & application are available in Recruitfront.
For more details on this role contact:
Debi Colwell, Personnel Administrator at 518-862-4910 or by email at crbrecruitment@neric.org.
As an Equal Opportunity Employer, we invite you to view our policy, go to our website at http://capregboces.org/Employment/Index.cfm
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