Capital Region BOCES provides both educational programs and educational support services, including an extensive IT division (NERIC) that serves over 250 school districts locally and statewide. We are preparing students & educators for success, and we employ hundreds of individuals who support that mission. Our team ensures that educational programs are administered, and schools run efficiently and effectively so our kids receive a world-class education. They are guided by 5 commitments that support their mission and purpose- Service, Value, Excellence, Improvement and Leadership.
NERIC is currently in search of their next Deputy Director to oversee all Information Technology Services. This executive leadership position will report directly to the Chief Technology Officer of NERIC. As the Deputy Director you would provide strategic direction and operational oversight to ensure service excellence across two critical service areas: Cooperative Technology Services and Network Services, which includes WAN and Server Infrastructure.
What you will do:
As NERIC’s Deputy Director, you will lead teams that deliver core infrastructure services including internet access, server & network support, telecom maintenance, managed firewall and VOIP systems and end-user support. Your contributions to strategic technology planning and district technology consultation will ensure alignment with NERIC’s mission to provide innovative, secure and customer-centered technology services to our subscribing school districts.
In your role, you can expect the following
- Your day will be busy having full oversight over the operations of multiple service areas including our Service Desk, our 24/7 datacenter, the network & server infrastructure (WAN, managed firewall, internet, telecom and VOIP services) and our cooperative technology services which provide high quality technology planning and various IT services for our clients.
- You will collaborate with the Chief Technology Officer and other NERIC leaders to support organization-wide planning, decision making and operations through the execution of strategies that support our subscriber’s goals, while aligning NERIC’s operational priorities & service standards
- You will supervise managers and team leaders both on-site and remotely in these service areas; offering mentoring, support and professional development opportunities to build a culture of collaboration, accountability and service excellence.
- You will strive for continuous improvement by monitoring service delivery metrics, identifying opportunities for process refinement, staff development and technology upgrades. This includes identifying emerging technologies and recommending innovations to enhance operational efficiency and service value.
- You will serve as a senior liaison to school districts and key stakeholders to ensure client needs are understood and met effectively hence promoting a customer-first mindset across all service teams.
- You’ll hone your budgeting and resource management skills by overseeing budgets & resources allocations for all services under your leadership. This includes managing vendor relationships and overseeing the defined procurement process.
- You will be an integral part of key objectives such as ensuring reliable performance, availability & security of all infrastructure services, promoting standardization tools to support client technology goals and developing business models for new service offerings.
Why this is a great job:
You will make a difference! You will lead and grow multiple close-knit teams who all have the same goal of positively impacting technology in education. You’ll leave work each day with a sense of pride & satisfaction knowing that your leadership has a positive effect on not only your own employees and teams but also our subscribing districts, their staff and the students they serve.
Along with great job satisfaction, you will receive:
- Platinum level, co-pay-based health insurance program; Individual or Family options available and BOCES pays 79% of the premium
- Amazing professional development opportunities to stay on top of industry trends and best practices
- Extremely generous paid time off, including 14 paid holidays, four weeks of vacation and a separate bank of sick/personal time
- Membership in a public, pension-based retirement system.
What you bring to our team:
- Bachelor’s Degree in Information Technology, Business Administration, Educational Administration or closely related field with at least 5 years of experience managing IT services and/or datacenters. Master’s degree candidates require 4 years of referenced experience. At least two years of qualifying experience involving the direct supervision of staff is required. (Candidates without these degrees but with 7-10 years of applicable experience are encouraged to apply and your background will be reviewed for equivalency)
- Ability to effectively lead multiple teams, manage high level, multi-faceted projects and supervise the schedules and work of others
- Enthusiasm for advancing technology in education
- Passion to help others, great leadership and communication skills and a personal drive for continuous learning and a desire to develop your skills and the skills of your team members.
- Any experience working in school district IT related operations ideal but not required
Where you can apply:
If you are a candidate who meets the qualifications and holds a valid School District Administrative certification (SDA or SDL) through NYSED, this position will be found under “Leadership Positions” under the title Deputy Director-NERIC (Certified); Vacancy #2025-315C. Selected candidates for this title would receive a probationary appointment on a tenure track.
A detailed job description and application are available in Recruitfront.
If you are a candidate who meets the qualifications but does not hold an administrative certificate through NYSED, this position can be found under “Leadership Positions” under the title “Deputy Director-NERIC (Civil Service); Vacancy #2025-315CS. Selected candidates for this title would receive a provisional appointment through Albany County Department of Civil Service.
A detailed job description and application are available in Recruitfront.
For more details on this role contact:
Debi Colwell, Personnel Administrator at 518-862-4908 or email at crbrecruitment@neric.org
As an Equal Opportunity Employer, we invite you to view our policy, go to our website at http://capregboces.org/Employment/Index.cfm
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